COVID-19 Information and Useful Resources page

Keep Well poster

Updated 1th September 2021

COVID-19 information sections - click on the link to jump to a section:

 

General COVID-19 information

 

Gov.ie main COVID-19 website page: for the latest information on public health measures in place right now, advice and guidelines. 

 

 

Government Healthy Ireland Keep Well initiative. Check out the Wicklow Keep Well website pages and their Healthy Wicklow Facebook page for lots of great tips on Eating Well, Keeping Active, Switching Off, Managing Your Mood and more...

 

An Post Community Focus provides a range of support for our most vulnerable members and businesses in our communities.

 

Government Stay Safe Guidelines: Stay Safe Guidelines Booklet; Advice for those Cocooning; Stay safe when exercising outdoors; Stay safe at outdoor gatherings; Stay safe at home; Stay safe when shopping; Stay safe at work; Stay safe on public transport; Stay safe at indoor gatherings; Floor signs to download.

 

HSE COVID-19 translated resources in different languages

 

Citizens Information COVID-19 website page good overview on COVID-19 with links to information on Public Health Measures; Employment Rights; Vaccines; Travel; Social Welfare; Shopping; COVID Tests; Supports for Businesses; Family Life; Your Home; Returning to Work Safely; Working from Home... and much more. 

 

Citizens Information COVID-19 email and telephone service:  for your questions on social welfare payments, employment and income supports, mortgage, loans and rent, housing. Email covid19@citinfo.ie, leave your number, and an Information Officer will call you back.


 

Employment, Enterprise and Social Welfare information

 

Employment & Social Welfare

 

Gov.ie COVID-19 information for employers and employees

Information for employees and self-employed, information for employers, COVID-19 Pandemic Unemployment Payment and rates, Enhanced Illness Benefit for COVID-19 absence (multilingual), and COVID-19 Social Welfare schemes available to a self-employed person.

 

Intreo centres revised opening hours.

 

Government initiative Skills Connect aims to help workers severely impacted by COVID-19 to reskill, secure new roles in their sector or do conversion courses to get job opportunities in new sectors.

 

See mywelfare.ie for information on COVID-19 services. 

Access to COVID-19 Enhanced Illness Benefit and the Pandemic Unemployment Payment for People in Direct Provision: any worker (including non-nationals) can get Enhanced Illness Benefit from day one if they need to self-isolate. Information on this page is available in a number of different languages. 

DSP national Income Support Helpline for COVID-19: (9am-5pm): 01 248 1398 / 1890 800024Email forms@welfare.ie to request a form by post.

DSP Illness Benefit Support Helpline for COVID-1901 704 3300 / 1890 928400 or email queries to forms@welfare.ie.

If your query is about an existing or pending payment in the local Intreo office, including Jobseekers Benefit, Jobseekers Allowance or One Parent Family Payment call or email Intreo Services in Bray on 01-2117900 or email brayqueries@welfare.ie. For COVID-19 related queries call 1890 800 024.

 

Community Welfare Service queries call Bray office on 087 618 1195, or 087 342 7415, or 086 795 3823, or 086 850 0691 or email braycommunitywelfare@welfare.ie.

 

Bray Area Partnership Local Employment Service Network (LESN)

Offering advice and information over the phone for jobseekers. Jobs in the Window at LESN office. LESN Facebook page with regular posts on job vacancies and other opportunities for jobseekers.

 

SIPTU helpline:  8.30am-5pm, Monday to Friday, for issues related to work: 1890 747 881.


Enterprise

 

See Government supports for COVID-19-impacted businesses to learn about the wide range of supports available.

 

Bray COVID-19 Information Hub for Businesses - a valuable source of COVID-19 business news and information on local and national supports and resources.

 

Bray Community Enterprise

Supporting clients who have set up in business or become self-employed with information and advice over the phone and online workshops on topics such as Managing your Business in a Crisis.

 

COVID-19 Employment Permits System Contingency Arrangements: Department of Business, Enterprise and Innovation contingency plan to ensure Employment Permits system will continue to operate in all scenarios.


Finance

 

Money Advice & Budgeting Service: advice on money worries during COVID-19, budgeting and supports available at this time. MABS Helpline: 9am-8pm - advice on money management and debt issues: 0761 072000.

 

Arrangements for energy customers during COVID-19 restrictions

 

How to get a social welfare payment to your bank

 

 

Housing

 

The Government's guidance document on COVID-19: Supports for Landlords and Tenants

 

Local Authority Home Loan Mortgage Payment Break of up to three months will be made available to those who need it.

 

Citizen's Information: Renting and COVID-19.

 

Wicklow County Council Homeless Services - advice and support if you are at risk of, or experiencing, homelessness: Tel: 0404 20120

 

Simon Community: you can now email wicklow@dubsimon.ie for advice and support if you're at risk of, or experiencing, homelessness in County Wicklow.


 

Community

 

Wicklow County Council Community Call Helpline:

1800 868 399  email covidsupport@wicklowcoco.ie - 9am-5pm daily:

The special Helpline and dedicated email is available to elderly and vulnerable people who need urgent assistance at this time.

  • Food, household items, fuel, medications collected or delivered
  • Someone to talk to or other social supports
  • Meals delivery
  • Response to Garda related concerns
  • Help with other medical or health needs

 

Community general

 

Pobal website page: Information and Resources for the Community and Voluntary Sector on Operating Safely during COVID-19

 

Government Communication Pack for Communities

You, your community and COVID-19, advice on the recruitment of volunteers for community groups, advice for vulnerable people, and more.

 

Government Community Help Desk for community groups, open seven days a week: email c&vsupports@drcd.gov.ie

 

 

Wicklow Community Directory website: the Wicklow Community Directory Facebook and Twitter pages are also sharing information about community responses to COVID-19 and supports and services available in communities across Co. Wicklow.

 

Co. Wicklow Public Participation Network has a really useful COVID-19 Resources page listing community groups and services across Co. Wicklow offering supports to people who are older and vulnerable.

 

Wicklow Local Sports Partnership: Information and resources on staying active at home and outdoors in your local area. Get Active At Home booklets and exercise plans for older people and people with disabilities - call Wicklow Community Helpline on 1800 868 399 to get copies.

 

Bray Area Partnership Social Media pages: Bray Area Partnership Facebook and Twitter pages are sharing as much information as possible on national and local supports and services available during the COVID-19 pandemic.

 

Bray Citizens Information Centre - for your questions on social welfare payments, employment and income supports, mortgage, loans and rent, housing: 0761 07 6780 9am-5pm, Monday to Friday - or email bray@citinfo.ie. 
 

Money Advice and Budgeting Service Helpline: 9am-8pm - advice on money management and debt issues: 0761 072000.

 

Co. Wicklow Volunteer Centre is providing information and advice to community groups in areas such as managing volunteers in the COVID-19 pandemic.

 

Bray Family Resource and Development Project: offering support and information over the phone: 089 417 5867 or email lbfrcadmin2@eircom.net.

 

Greystones Family Resource Centre: one-to-one information and support and services such as play therapy support over the phone: 087 751 4578

 

 

Community support for people self-isolating

 

Wicklow County Council Community Response Forum is the main body co-ordinating supports for vulnerable and older people in the community. Call the helpline: 1800 868 399 or email covidsupport@wicklowcoco.ie.

 

Information and supports for older people

 

Our new CARA (Care and Repair Action) service carries out small jobs such as cutting hedges and lawns, minor carpentry, small paint jobs, replacing light bulbs, installing smoke alarms and moving light furniture for older and vulnerable people living in the Bray and North Wicklow areas. 

 

Alone Helpline 8am-8pm for older people who have concerns or are facing difficulties around COVID-19: 0818 222 024.

 

SeniorLine 10am-10pm freephone service to support older people with concerns about coronavirus: 1800 804 591

 

Age Action COVID-19 services: Home Safe service and information service: 9am-5pm Monday-Friday: 01 475 6989

Age Action Getting Started Videos with RTE's Mary Kennedy: seven how-to guides to support older people to learn, use - and be confident using - smart phones and apps.

 

Citizens Information page on COVID-19 and Older People

Information for older people on social welfare payments, support services, pharmacies, utilities, hospitals, GP care and mental health services, and postal services.

 

Wicklow Age Friendly Information Guide to Services for Older People in Co. Wicklow  


 

Information for Travellers and Roma Community

 

National COVID-19 Traveller Hotline: phone or text 083 100 6300.

 

Pavee Point COVID-19 Information and Resources for Travellers page - you can also email info@pavee.ie.

 

COVID-19 helpline for Roma people: 9am-5pm, Mon-Fri: 087 126 4606.

 

The Traveller Counselling Service: 086 308 1476

 

National Traveller MABS (Money Advice and Budgeting Service):  087 648 3185 or 076 107 2230.

 

 

Information for Migrants

 

HSE COVID-19 vaccine information translated into many languages.

 

Access to COVID-19 Enhanced Illness Benefit and the Pandemic Unemployment Payment for People in Direct Provision: any worker (including non-nationals) can get Enhanced Illness Benefit from day one if they need to self-isolate. Information on this page is available in a number of different languages. 

 

HSE COVID-19 Translated Resources

 

NASC Ireland COVID-19 World Service: videos with up-to-date and accurate public health information for migrants living in Ireland - in Arabic, Bengali, Bulgarian, Catalan, Croatian, Czech, Esperanto, English, French, Georgian, Hindi, Hungarian, Irish, Kurdish (Sorani), Latvian, Lingala, Lithuanian, Macedonian, Malay, Pashto, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Ukrainian, Urdu and Yoruba. 

 

Mind Your Mental Health videos in a range of languages at translateireland.ie.

 

LGBT information

 

BeLonGTo information and support for LGBT young people by email, text, phone or video: 01 670 6223 (Monday-Friday from 9am-1pm & 2pm-5pm) or visit belongto.org/contact-us

 

LGBT Ireland: LGBT Helpline 1890 929 539; Gender Identity Family Support Line 01 907 3707; or email info@lgbt.ie for support and information.

 

 

Community - other groups

 

Government Communication Pack for Communities is updated regularly with useful information for community groups. 

 

Bray Women's Refuge continues to provide information, support and essential services for women experiencing violence, abuse and controlling behaviours: 
Call : 01 286 6163

 

Purple House Cancer Support Covid-19 Cancer Support Team, Wicklow & Dublin: call 01 286 6966 for:  Telephone Counselling Service; Hospital Transport Service for chemotherapy & radiotherapy; Food Hampers for Cancer patients.

 

Men's Development Network online counselling: call 086 816 7798 or email: counselling@mens-network.net for an assessment / appointment.

 

Threshold helpline: for renters worried about the security of their tenure – 9am-9pm Monday-Friday:  1800 454 454

 

Family Carers Ireland National Freephone Careline: for family carers seeking advice, support or a listening ear: 1800 24 07 24.

 

National Family Support Network advice and information service for families affected by substance misuse, via their Facebook page daily from 1-3pm - message them. 


Health

 

Bray Primary Care Centre services have started from 1st October 2020 from the new centre in Killarney Road, Bray. For enquiries, contact reception on 01 778 6060.

 

HSE COVID-19 information website

Vaccines, test centres, symptoms and treatments, contact tracing, preventing the spread, resources in accessible and translated formats.

 

Drugs.ie coronavirus and drug recovery page

Tips for remaining substance free, local services, support groups, online counselling, mobile apps.

 

Bray Area Partnership's Integration Support Project remains available for one-to-one sessions over the phone to support the aftercare needs of people with addiction issues.

 

Irish Heart Foundation Heart Support Network: Facebook group for people living with a heart condition, and their family. Expert health information and advice on managing your condition from cardiac nurses.


Wellbeing & Mental Health

 

The HSE is providing free online stress control classes - see www.stresscontrol.ie 

 

HSE Health and Wellbeing are providing a new video-based mental wellbeing programme Minding Your Wellbeing.

 

Mind Your Mental Health videos in a range of languages at translateireland.ie.

 

My Mind is now working with Sláintecare and the HSE to provide fully subsidised counselling, psychotherapy and psychological support for people affected by COVID-19.

 

50808 is a free 24/7 mental health text service funded by the HSE.  Text HELLO to 50808 if you would like support to cope with mental health or emotional difficulties.

 

Mental health supports and services during COVID-19

Connecting for Life website page with information on minding your mental health, where to find online counselling and support - phone, email and text support - from a range of different organisations, and mobile apps to support your mental health. 

 

Your Mental Health Freephone Information Line: 1800 111 888 any time day or night to find supports and services.

 

Aware support service – email supportmail@aware.ie for support and information about your mood - you can expect a response within 24 hours.

 

Samaritians free 24-hour helpline: 116 123 or email jo@samaritans.ie

 

Bray Area Partnership Social Prescribing Wellbeing Service

Phone service to discuss your wellbeing needs and put you in touch with supports and services in the community in Bray and Greystones and surrounding areas. Online Well-being small group workshops.

 

Children & youth wellbeing & mental health supports

 

Childline: 24 hour freephone number for under 18’s, any time day or night: 1800 666 666

 

CYPSC wellbeing resources for children and young people

 

Jigsaw Online Coping with COVID-19 page

Articles, videos, animation, audio resources to support young people aged 15-24 with their wellbeing and mental health.

 

SpunOut COVID-19 guide for young people

Youth information website created by young people for young people. Information, videos, articles, podcasts. 

 

Digital Youth Information Chat Service 4-8pm Mon-Fri for young people aged 16-25. Impartial, non-judgemental, reliable, and accurate information from youth workers from SpunOut, Youthwork Ireland, Crosscare and the YMCA.

 

Pieta House Freephone 24-hour helpline and text service for people who are in suicidal distress or engage in self-harm - open every day: 1800 247 247 or text HELP to 51444 (standard message rates apply). Currently offering online counselling sessions.


Disability

 

HSE Guidance for Disability Services (scroll down page to find section)

 

Disability Bray website: community website run by Bray Area Partnership with information and listings on all areas of disability - with a focus on Bray and North Wicklow.

Disability Bray Facebook and Twitter pages are sharing local and national disability-related information on supports and services available during the COVID-19 pandemic.

 

National Advocacy Service helpline for people with disabilities: 10am-4pm Mon-Fri: call 0761 073000 or email info@advocacy.ie

 

Inclusion Ireland Easy-to-Read resources on COVID-19

Easy-to-read PDFs on coronavirus, how to wash your hands, communication apps and minding your mental health.

 

Down Syndrome Ireland have a COVID-19 Helpful Advice and Information web page.

 

Asiam.ie COVID-19 Information & Resources page - including lots of great links and videos.

 

NCSE Online Resources for Children with Special Educational Needs

National Council for Special Education online resources for children with SEN who are at home as a result of the COVID-19 schools closure.

 

NCBI Sight Loss Helpline: 1850 33 43 53: 8am-8pm practical and emotional advice and support and information on their services.

 

HSE COVID-19 information resources in Irish Sign Language (ISL)

 

Citizen's Information page Supports for Deaf People during COVID-19

 

Understand Together COVID-19 and Dementia resources page.

 

RTÉ Home School Hub will be broadcast in Irish Sign Language (ISL) every weekday at 1pm on RTE 2 - also available on RTE Player.

 

Lakers Social & Recreational Club is providing online classes in fitness, cooking and art.

 

The Festina Lente blog provides information on how they are providing services at this time.


Education

 

Department of Education COVID-19 advice and resources page for parents, students and teachers.

 

RTE Home School Hub

Brilliant hub with tons of resources, exercises, activity sheets and videos - every weekday from 10am on RTE 2.

 

Scoilnet is the Department of Education and Skills (DES) official portal for Irish education and has a database of over 20,000 online resources such as websites, quizzes, lesson plans, notes, videos, games and multimedia. Could be useful for parents and primary and post-primary learners to use at home.

 

National Parents Council Primary Helpline: tel: 01 887 4477 or email helpline@npc.ie 10am-4pm - support and information on any aspect of your child’s primary or early years education.

 

Bray Area Partnership's Healthy Ireland initiative tailored videos for children and parents at home on Healthy Eating and Cooking and Yoga and Mindfulness.

 

County Wicklow Library Service can give you access to homeschooling resources such as Lexia, TTRS, Mathletics and Junior Britannica for free. Call them on 01- 286 6566.

 

Adult Education

 

One Step Up website - user-friendly site to help you find your learning pathway: info on courses, funding and supports. Freephone 9am-5pm: 1800 303 669

 

Aontas Adult Learning Resource Hub: lists a wide range of online learning resources.

 

NALA is offering free tuition over the phone for adults with: reading, writing and spelling, numbers and basic maths, filling in forms (eg social welfare), fun learning ideas for kids at home, understanding health information and financial information (eg applying for mortgage relief). Freephone 1800 20 20 65 9.30am-5pm Monday-Friday, or text LEARN to 50050 for a call back with more information or to set you up with a tutor.

 

The Kildare & Wicklow Education & Training Board Online Skills Hub is offering fully funded on-line courses available to all. Courses include Leadership and Management (ILM), SCRUM Management and Microsoft Office Specialist. All courses are certified. Courses are delivered online and will be supported by a e-tutor. Email onlineskillshub@kwetb.ie to find out more.

 


Family Supports

 

Government guide Parenting during COVID-19 

 

First 5 Pre-school At Home Hub: a range of typical activities that happen at pre-school, adapted for children to do at home.

 

Let’s Play Ireland government-led initiative aimed at promoting play for children during the COVID-19 emergency - lots of great ideas for playing with your child.

 

Bray Area Partnership's SPECS family support project is offering support over the phone and online for parents of young children up to school age, and brilliant COVID-19 parenting resources and ideas via their Facebook page. Range of free parenting courses starting again in September 2021.

 

Barnardo’s National Parent Support Line: 10am-12pm Monday-Friday: 1800 910 123 or email parentsupport@barnardos.ie – offering support for parents in response to the challenges they are facing during the Covid-19 pandemic.

 

One Family helpline: Monday to Friday 10am-1pm and 2-3.30pm for information on social welfare, finance, family law, housing, education, childcare, parenting, and mediation – and a listening service for people who need support parenting alone, co-parenting or separating: 1890 662 212 (from landline) or 01 662 9212.

 

ISPCC Childline Support Line provides guidance, support and information to parents and carers: Monday to Friday, 9am to 1pm (click on link for current number as the number changes regularly)

 

Children's Rights Alliance Legal Information Helpline:  Monday10am-2pm, Wednesday 2-7pm. If you are concerned about your child's rights or have a question and would like more information, call 01 902 0494 or email the team at help@childrensrights.ie.