COVID-19 Information and Useful Resources page

Wicklow Co. Council COVID-19 banner

Updated 27th May 2020

COVID-19 information sections - click on the link to jump to a section:

 

General COVID-19 information

 

New 25.5.2020: Gov.ie In This Together website: government website with advice and tips on Looking After Your Mental Health; Coping at Home; Leaving Cert 2020; Let's Play Ireland; Stay Active; Healthy Eating; Cocooning; Helping in the Community; Local Resources.

 

New 22.5.2020: Phase One of Re-opening: read about Ireland's Roadmap for Re-opening.

 

Gov.ie COVID-19 information website

Main COVID-19 government website with information, updates, health advice, travel advice, social welfare advice for employers, employees and the self-employed.

 

HSE COVID-19 website

Symptoms, Protect Yourself and Others; People at High Risk; Managing Coronavirus at Home; Testing; Staying Well; Services; Parents and Carers, Translated Information; Updates and Resources.

 

HSE COVID-19 translated resources in different languages

 

Citizens Information COVID-19 website page good overview on COVID-19 with links to information on health; employment and income supports; working from home and returning to work; mortgage, loans and rent; housing; utilities; education and travel.

 

Citizens Information COVID-19 email and telephone service:  for your questions on social welfare payments, employment and income supports, mortgage, loans and rent, housing. Email covid19@citinfo.ie, leave your number, and an Information Officer will call you back.

 

Employment, Enterprise and Social Welfare information

 

New 26.5.2020: Enterprise Ireland Sustaining Enterprise Fund to sustain companies with 10 or more full-time employees who have been impacted by a 15% or greater reduction in actual or projected  turnover or profit, and/or have a significant increase in costs as a result of the Covid-19 outbreak.

 

New 25.5.2020: Wicklow County Council COVID-19 Re-start Grant for Small Wicklow Businesses: micros and small businesses can apply for grants of between €2,000 and €10,000 to get their businesses up-and-running again.

 

Gov.ie COVID-19 information for employers and employees

Information for employees and self-employed, information for employers, apply for the COVID-19 Pandemic Unemployment Payment, Illness Benefit for COVID-19 absence, and Social Welfare COVID-19 contacts.

 

DEASP national Income Support Helpline for COVID-19: (9am-5pm): 01 248 1398 / 1890 800024Email forms@welfare.ie to request a form by post.

DEASP Illness Benefit Support Helpline for COVID-1901 704 3300 / 1890 928400 or email queries to forms@welfare.ie.

If your query is about an existing or pending payment in the local Intreo office, including Jobseekers Benefit, Jobseekers Allowance or One Parent Family Payment call or email Intreo Services in Bray on 01-2117900 or email brayqueries@welfare.ie. For COVID-19 related queries call 1890 800 024.

 

Community Welfare Service queries call Bray office on 087 618 1195, or 087 342 7415, or 086 795 3823, or 086 850 0691 or email braycommunitywelfare@welfare.ie.

 

Bray Area Partnership Local Employment Service Network (LESN)

Offering advice and information over the phone for existing clients. Jobs in the Window at LESN office. LESN Facebook page with regular posts on job vacancies and other opportunities for jobseekers. Weekly Local Job Vacancies list posted on this website in Publications.

 

Bray COVID-19 Information Hub for Businesses - a valuable source of COVID-19 business news and information on local and national supports and resources.

 

Bray Community Enterprise

Supporting clients who have set up in business or become self-employed with information and advice over the phone and online workshops on topics such as Managing your Business in a Crisis.

 

Government support for COVID-19 impacted businesses

Information on supports such as the MicroFinance Ireland COVID-19 Business Loan, SBCI COVID-19 Working Capital Scheme, Wage Subsidy Scheme and LEO and Enterprise Ireland supports.

 

Strategic Banking Corporation of Ireland Covid-19 Working Capital Loan Scheme for eligible businesses impacted by COVID-19. 

 

COVID-19 Employment Permits System Contingency Arrangements: Department of Business, Enterprise and Innovation contingency plan to ensure Employment Permits system will continue to operate in all scenarios.

 

SIPTU helpline:  8.30am-5pm, Monday to Friday, for issues related to work: 1890 747 881.

 

Finance

 

Money Advice & Budgeting Service: advice on money worries during COVID-19, budgeting and supports available at this time. MABS Helpline: 9am-8pm - advice on money management and debt issues: 0761 072000.

 

Arrangements for energy customers during COVID-19 restrictions

 

How to get a social welfare payment to your bank

 

Wicklow County Council is offering a Mortgage Payment Break of up to three months to assist local authority home loan borrowers who may experience a reduction in their income arising from the COVID-19 emergency. See https://www.wicklow.ie/Covid2019

 

Housing

 

The Government's guidance document on COVID-19: Supports for Landlords and Tenants

 

Local Authority Home Loan Mortgage Payment Break of up to three months will be made available to those who need it.

 

Wicklow County Council Homeless Services - advice and support if you are at risk of, or experiencing, homelessness: Tel: 0404 20120

 

Community

 

Wicklow County Council COVID-19 website page for advice, information and updates.

 

Wicklow County Council Community Response Forum Helpline: 1800 868 399  email covidsupport@wicklowcoco.ie

The forum will: 

  • lead the coordination of COVID-19 community supports and resilience in each area.
  • Co-ordinate work to help ensure all vulnerable members of our communities affected by COVID-19 restrictions are appropriately supported.
  •  include members of Local Authority, HSE, county champions, An Post, Community Welfare Service, An Garda Siochana, Other Statutory Bodies, the Community & Voluntary sector and local Age Friendly Programme.

The forum will ensure the provision of the following services:

  • Collection and delivery of food, essential household items, fuel, medication in line with guidance
  • Transport to community testing centres, clinical Assessment Hubs, GP and hospital appointments
  • Social isolation, supports, engagement
  • Meals and their delivery
  • Other medical/health needs

 

Community general

 

Government Action Plan to Support a Community Response to COVID-19

 

Government Communication Pack for Communities

You, your community and COVID-19, advice on the recruitment of volunteers for community groups, advice for vulnerable people, and more.

 

Government Community Help Desk for community groups, open seven days a week: email c&vsupports@drcd.gov.ie

 

Wicklow Community Directory: the Wicklow Community Directory Facebook and Twitter pages are sharing information about community responses to COVID-19 and supports and services available in communities across Co. Wicklow.

 

Co. Wicklow Public Participation Network COVID-19 Resources page

Regularly updated list of community groups and services across Co. Wicklow offering supports to people who are older and vulnerable.

 

Wicklow Local Sports Partnership: Information and resources on staying act.ive at home and outdoors in your local area. Get Active At Home booklets for anybody who is cocooning - call Wicklow Community Helpline on 1800 868 399 to get a copy.

 

Bray Area Partnership Social Media pages: Bray Area Partnership Facebook and Twitter pages are sharing as much information as possible on national and local supports and services available during the COVID-19 pandemic.

 

The #CommunityResponseIrl hashtag on Twitter is a great way to find out about the many community supports and services that have been set up to support people in local communities during the COVID-19 pandemic.

 

Bray Citizens Information Centre - for your questions on social welfare payments, employment and income supports, mortgage, loans and rent, housing: 0761 07 6780 9am-5pm, Monday to Friday - or email bray@citinfo.ie. 
 

Money Advice and Budgeting Service Helpline: 9am-8pm - advice on money management and debt issues: 0761 072000.

 

Co. Wicklow Volunteer Centre is providing information and advice to community groups in areas such as managing volunteers in the COVID-19 pandemic.

 

Bray Family Resource and Development Project: offering support and information over the phone: 089 417 5867 or email lbfrcadmin2@eircom.net.

 

Greystones Family Resource Centre: one-to-one information and support and services such as play therapy support over the phone: 087 751 4578

 

 

Community support for people self-isolating

 

Wicklow County Council Community Response Forum is the main body co-ordinating supports for vulnerable and older people in the community. Call the helpline: 1800 868 399 or email covidsupport@wicklowcoco.ie.

 

Bray Area Partnership is collecting unwanted food from Food Cloud every Wednesday and delivering it to local individuals and families who may be in need. 

 

Information and supports for older people

 

Alone Helpline 8am-8pm for older people who have concerns or are facing difficulties around COVID-19: 0818 222 024.

 

SeniorLine 10am-10pm freephone service to support older people with concerns about coronavirus: 1800 804 591

 

Citizens Information page on COVID-19 and Older People

Information for older people on social welfare payments, support services, pharmacies, utilities, hospitals, GP care and mental health services, and postal services.

 

Wicklow Age Friendly Information Guide to Services for Older People in Co. Wicklow  

 

RTE One is putting on a daily 15-minute programme - Fitness 12 - at 2.20pm to help older people keep active, healthy and happy at home. 


 

Information for Travellers and Roma Community

 

National COVID-19 Traveller Hotline: phone or text 083 100 6300.

 

Pavee Point COVID-19 Information and Resources for Travellers page - you can also email info@pavee.ie.

 

COVID-19 helpline for Roma people: 9am-5pm, Mon-Fri: 087 126 4606.

 

The Traveller Counselling Service: 086 308 1476

 

National Traveller MABS (Money Advice and Budgeting Service):  087 648 3185 or 076 107 2230.

 

 

Information for Migrants

 

HSE COVID-19 Translated Resources

 

NASC Ireland information videos in Bulgarian, Catalan, Croatian, Czech, Hindi, Kurdish, Macedonian, Polish, Portuguese, Romanian, Serbian, Spanish, Urdu and Yoruba: advice on how to prevent contraction and spread of COVID-19 and self-isolating and what to do if you test positive. 

 

 

LGBT information

 

BeLonGTo information and support for LGBT young people by email, text, phone or video: 01 670 6223 (Monday-Friday from 9am-1pm & 2pm-5pm) or visit belongto.org/contact-us

 

LGBT Ireland: LGBT Helpline 1890 929 539; Gender Identity Family Support Line 01 907 3707; or email info@lgbt.ie for support and information.

 

 

Community - other groups

 

Bray Women's Refuge continues to provide information, support and essential services for women experiencing violence, abuse and controlling behaviours: 
Call : 01 286 6163

 

Purple House Cancer Support Covid-19 Cancer Support Team, Wicklow & Dublin: call 01 286 6966 for:  Telephone Counselling Service; Hospital Transport Service for chemotherapy & radiotherapy; Food Hampers for Cancer patients.

 

Men's Development Network online counselling: call 086 816 7798 or email: counselling@mens-network.net for an assessment / appointment.

 

Threshold helpline: for renters worried about the security of their tenure – 9am-9pm Monday-Friday:  1800 454 454

 

Family Carers Ireland National Freephone Careline: for family carers seeking advice, support or a listening ear: 1800 24 07 24.

 

National Family Support Network advice and information service for families affected by substance misuse, via their Facebook page daily from 1-3pm - message them. 

 

Health

 

HSE COVID-19 information website

Symptoms and causes, how to protect yourself, at-risk groups, minding your mental health, restricted movements and self-isolation, advice for healthcare professionals, poster and resources, and more.

 

Drugs.ie coronavirus and drug recovery page

Tips for remaining substance free, local services, support groups, online counselling, mobile apps.

 

Bray Area Partnership's Integration Support Project remains available for one-to-one sessions over the phone to support the aftercare needs of people with addiction issues.

 

Irish Heart Foundation Heart Support Network: Facebook group for people living with a heart condition, and their family. Expert health information and advice on managing your condition from cardiac nurses.

 

Wellbeing & Mental Health

 

Mental health supports and services during COVID-19

Connecting for Life website page with information on minding your mental health, where to find online counselling and support - phone, email and text support - from a range of different organisations, and mobile apps to support your mental health. 

 

Your Mental Health Freephone Information Line: 1800 111 888 any time day or night to find supports and services.

 

Aware support service – email supportmail@aware.ie for support and information about your mood - you can expect a response within 24 hours.

 

Samaritians free 24-hour helpline: 116 123 or email jo@samaritans.ie

 

Bray Area Partnership Social Prescribing Wellbeing Service

Phone service to discuss your wellbeing needs and put you in touch with supports and services in the community in Bray and Greystones and surrounding areas. Online Well-being small group workshops.

 

Children & youth wellbeing & mental health supports

 

Childline: 24 hour freephone number for under 18’s, any time day or night: 1800 666 666

 

CYPSC wellbeing resources for children and young people

 

Jigsaw Online Coping with COVID-19 page

Articles, videos, animation, audio resources to support young people aged 15-24 with their wellbeing and mental health.

 

SpunOut COVID-19 guide for young people

Youth information website created by young people for young people. Information, videos, articles, podcasts. 

 

Digital Youth Information Chat Service 4-8pm Mon-Fri for young people aged 16-25. Impartial, non-judgemental, reliable, and accurate information from youth workers from SpunOut, Youthwork Ireland, Crosscare and the YMCA.

 

Pieta House Freephone 24-hour helpline and text service for people who are in suicidal distress or engage in self-harm - open every day: 1800 247 247 or text HELP to 51444 (standard message rates apply). Currently offering online counselling sessions.

 

Disability

 

HSE Guidance and Resources for Disability Services: a range of resources and guidance documents.

 

Disability Bray social media: Disability Bray Facebook and Twitter pages are sharing local and national disability-related information on supports and services available during the COVID-19 pandemic – with the focus on Bray and Greystones and surrounding areas.

 

National Advocacy Service helpline for people with disabilities: 10am-4pm Mon-Fri: call 0761 073000 or email info@advocacy.ie

 

Inclusion Ireland Easy-to-Read resources on COVID-19

Easy-to-read PDFs on coronavirus, how to wash your hands, communication apps and minding your mental health.

 

NCSE Online Resources for Children with Special Educational Needs

National Council for Special Education online resources for children with SEN who are at home as a result of the COVID-19 schools closure.

 

NCBI Sight Loss Helpline: 1850 33 43 53: 8am-8pm practical and emotional advice and support and information on their services.

 

HSE COVID-19 information resources in Irish Sign Language (ISL)

 

Citizen's Information page Supports for Deaf People during COVID-19

 

Understand Together COVID-19 and Dementia resources page.

 

RTÉ Home School Hub will be broadcast in Irish Sign Language (ISL) every weekday at 1pm on RTE 2 - also available on RTE Player.

 

Lakers Social & Recreational Club is providing online classes in fitness, cooking and art.

 

The Festina Lente blog provides information on how they are providing services at this time.

 

 

Education

 

Aontas Adult Learning Resource Hub: lists a wide range of online learning resources.

 

NALA is offering free tuition over the phone for adults with: reading, writing and spelling, numbers and basic maths, filling in forms (eg social welfare), fun learning ideas for kids at home, understanding health information and financial information (eg applying for mortgage relief). Freephone 1800 20 20 65 9.30am-5pm Monday-Friday, or text LEARN to 50050 for a call back with more information or to set you up with a tutor.

 

The Kildare & Wicklow Education & Training Board Online Skills Hub is offering fully funded on-line courses available to all. Courses include Leadership and Management (ILM), SCRUM Management and Microsoft Office Specialist. All courses are certified. Courses are delivered online and will be supported by a e-tutor. Email onlineskillshub@kwetb.ie to find out more.

 

e-college is a SOLAS online training facility that provides a range of high-quality certified online learning courses available any time through broadband internet access, with qualified e-tutor support, for those who wish to learn at their own pace. Their courses are being made temporarily free to those impacted by COVID-19.

 

Bray Area Partnership's Healthy Ireland initiative is providing tailored videos for children in local DEIS schools on Healthy Eating and Cooking and Yoga and Mindfulness.

 

Scoilnet is the Department of Education and Skills (DES) official portal for Irish education and has a database of over 20,000 online resources such as websites, quizzes, lesson plans, notes, videos, games and multimedia. Could be useful for parents and primary and post-primary learners to use at home.


Classroomguidance.ie are offering their online learning resources for 1-6-year secondary students free of charge up to 1st July 2020.

 

RTE Home School Hub for primary school students

Starting on RTÉ2 from Monday 30th March, teachers on the RTÉ Home School Hub will present three short class segments aimed at 1st and 2nd class, 3rd and 4th class and 5th and 6th class. Classes will start each morning from 11am to 12pm.

 

Family Supports

 

Government guide Parenting during COVID-19 

 

Let’s Play Ireland government-led initiative aimed at promoting play for children during the COVID-19 emergency - lots of great ideas for playing with your child.

 

Barnardo’s National Parent Support Line: 10am-12pm Monday-Friday: 1800 910 123 or email parentsupport@barnardos.ie – offering support for parents in response to the challenges they are facing during the Covid-19 pandemic.

 

One Family helpline: Monday to Friday 10am-1pm and 2-3.30pm for information on social welfare, finance, family law, housing, education, childcare, parenting, and mediation – and a listening service for people who need support parenting alone, co-parenting or separating: 1890 662 212 (from landline) or 01 662 9212.

 

Children's Rights Alliance Legal Information Helpline:  Monday10am-2pm, Wednesday 2-7pm. If you are concerned about your child's rights or have a question and would like more information, call 01 902 0494 or email the team at help@childrensrights.ie.

 

Bray Area Partnership's SPECS family support project is offering support over the phone and online for parents of young children up to school age, and brilliant COVID-19 parenting resources and ideas via their Facebook page.